Little Adventure Shop Navigates the Path to Seamless Shipping
As demand grew, Little Adventure Shop needed to move away from a clunky, manual shipping process that was slowing them down – especially during peak seasons when efficiency was essential.
Zenstores removed the fulfilment friction by streamlining their order processing, integrating directly with Shopify and their carriers, and turning what was once a time-consuming task into a quick, reliable part of their daily workflow.
Little Adventure Shop is the go-to destination for premium kids’ outdoor clothing and kit – everything young explorers need to head out, stay warm, and embrace the adventure ahead.
Launched in the early days of parenthood by an outdoorsy family, the idea was sparked by a shared frustration: finding quality outdoor gear for children felt like trying to follow an overgrown trail and expert, parent-first advice was just as hard to find.
What began as a couple of boxes in a garage and regular trips to the post office soon set off on a much bigger journey: growing into one of the UK’s leading specialist retailers for kids’ outdoor wear, serving customers across the country and facing an ever-growing pile of daily orders.
But as the business blazed its trail, so too did the time spent packing, printing, and navigating a maze of shipping options…
The Challenge
“We were growing fast and started to struggle to find enough hours in the day to keep on top of the picking and packing… So we had to streamline.”
As Little Adventure Shop gained traction, what began as a simple operation quickly became harder to manage. A business built on specialist products and quality service was being slowed down by the day-to-day grind of fulfilment:
- Manual fulfilment bottlenecks: With no streamlined system in place, the team was wasting time manually copying addresses, choosing carriers, and printing labels.
- No centralised shipping process: At first, it was manageable – just stamps and a trip to the Post Office. But as volumes increased, switching between Royal Mail Click and Drop and other carriers without a unified system became time-consuming and the potential for address errors increased
- Too much time on low-value tasks: Decisions about shipping options were eating into the team’s day – time that could’ve been spent on customer experience or growing the business.
Little Adventure Shop needed a simpler way to manage shipping, one that would support the team’s growth, not slow it down.
The Solution
“The thing that stood out with Zenstores over other shipping and fulfilment platforms we considered was just how the UI was so much better. The user experience was really good, really clean and you didn't need to have any sort of IT savviness to be able to operate it.”
Zenstores helped Little Adventure Shop trade complexity for simplicity, transforming their fulfilment process into a streamlined system that supports their growing business. Here’s how:
- One-click label printing: Instead of copying addresses or jumping between carrier websites, they now generate and print shipping labels in seconds – saving hours each week.
- Seamless multi-carrier setup: Zenstores connects easily to a range of carriers including Royal Mail, DPD, Evri and more, offering full flexibility without the faff.
- A clean, central dashboard: Orders land in one simple interface, with no clutter or confusion – easy to use and quick to train new team members on.
- More time for what matters: With fulfilment running smoothly, there's more time to focus on helping customers gear up for their next outdoor adventure.
Zenstores has become a behind-the-scenes essential – a tool that saves time, clears the path, and just works.
The Results
“We alternate our couriers depending on where orders are going, and that’s really straightforward to do with Zenstores. It lets us be quite bespoke with our courier selection, giving us more time and more control over shipping.”
Since switching to Zenstores, Little Adventure Shop has transformed how they handle shipping and fulfilment. What once felt clunky and frustrating is now fast, smooth, and simple – with key daily tasks taking minutes instead of hours.
Automated label generation, seamless carrier integration, and a clear, intuitive dashboard mean the team can dispatch with confidence even during peak season rushes.
By removing the friction from fulfilment, Zenstores has freed up time for the team to focus on what they do best: helping families head outdoors and making sure every mini explorer is ready for their next adventure.
As their business continues to grow, Zenstores gives them the tools to scale their fulfilment operations and keep the journey running smoothly.