The Shopify App store offers thousands of tools to help you increase sales and grow your ecommerce business. We’ve taken a look at five essential Shopify Apps that will help you track your stock, dispatch orders, offer great customer service and improve your marketing.
Inbound logistics: Stocky Inventory Management
Stocky Inventory Management is an accurate and reliable app for keeping on top of your stock in your Shopify store. As well as tracking stock levels, it also offers stock prediction and purchase order managements. Stocky is able to help you plan how much new stock you need to buy based on a forecast of seasonal trends and recent performance for products. And, you can create purchase orders that can be downloaded as a PDF or CSV to send to your suppliers.
When you get new stock you’re able to sync the order with your Shopify store to update stock levels, using Stocky. It also shows product images on purchase orders, inputs cost prices, displays total value of stock and allows you to run stocktakes from a computer or iPad.
Marketing and Sales: Conversio
Conversio (previously called Receiptful) offers a marketing dashboard for Shopify stores that enables you to automate emails to customers as well as offering a number of on-site widgets. As part of their free plan, Conversio offers automated receipt emails, Feedback Widget and Purchase Review Follow-up emails. These basic tools will help you to keep in touch with your customers, build trust with them and increase conversions. Conversio’s premium tools also include newsletters, abandoned cart emails and widgets for product recommendations and product reviews.
Outbound logistics: Zenstores
Printing shipping labels and dispatching your orders can be incredibly time consuming, so reliable order management and shipping software is key to making your ecommerce business efficient as it grows. Zenstores integrates with Shopify to import all your orders, as well as orders from other ecommerce channels such as eBay and Amazon, into one place. Instead of copying and pasting order details into courier websites, you’ll be able to bulk print shipping labels and mark orders as dispatched, which will automatically update on Shopify with tracking details.
Zenstores works with Royal Mail (2D barcode labels and PPI labels), APC, DPD UK, Parcelforce, Parcel2Go, Yodel, MyHermes. You can also use Zenstores to find and search for order information, as well as print invoices and customs forms.
Customer Service: Tidio Live Chat
By using Tidio Live Chat you can offer excellent customer service and respond quickly to all customer queries through an integrated live chat for Shopify stores. With its mobile app, Tidio enables you to be available whenever customers get in touch. You can also see a list of shoppers currently on your Shopify site, set up automatic messages for visitors, offer multi-language support, and an offline contact form for when you’re not immediately available.
Marketing and Sales: Spin-a-sale
Spin-a-sale is an interactive, enticing and effective way to capture shoppers’ email addresses. The Spin-a-sale pop-up is a prize wheel that asks visitors to your site to enter their email address in exchange for a wheel spin and the chance of getting a discount. You have complete control over the discounts that are offered in the wheel, and you can also set the pop-up to display immediately, or when someone goes to leave the page, or after a timed delay. Email addresses can be automatically added to your Shopify customer list, and Spin-a-sale integrates with MailChimp so addresses can be added to your mailing list.