How to connect and use DPD Local

Connecting your MyDPD Local account to your Zenstores Dispatch account is a simple process, for a full guide on how to do this please see below.
Please note: DPD and DPD Local are treated as two separate courier integrations.

Summary of the DPD Local setup process

  • Make sure you have a MyDPD Local account

  • Submit the test label request form, you will then receive an email with DPD Local test labels attached.

  • Print and send the test labels to DPD Local’s Technical Support team for approval

  • Wait for an email confirming your account has been approved for use with Zenstores, then complete the DPD Local setup process in Zenstores

Step by step setup process Requesting test labels:

  1. In the ‘Shipping’ section of your Zenstores settings, click Add a new courier and choose DPD Local (not DPD) from the dropdown menu

  2. Make sure you have a MyDPD Local account. If you don’t have a MyDPD Local account, you’ll need to get in touch with DPD Local direct to request one.

  3. Using your MyDPD Local account credentials you can submit a request for test labels, which will be emailed to you. The email will include full instructions on how to proceed and how to get your test labels to DPD Local's approval team

Activating your live MyDPD Local account:

  1. Once you’ve sent off your test labels please wait for an email from DPD Local customer services approving your test labels.

  2. Once successful they will email you with your live MyDPD Local credentials, you can then complete the DPD Local setup process in your Zenstores Dispatch account.

Test label process with DPD Local

Once you have sent off your printed label test pack, and once DPD Local have received it, you will receive an email from DPD Local. The email will thank you for sending the test pack, provide you with a reference number and give you an estimated turn around time.

FAQ's

How to print the test labels

  • When printing test labels, please set the scaling on your printer to 100%. Also set the printer label type/paper size to 102 x 102 mm with no margin.

What services should you select

  • Please ensure you only select services which you have access to through your MyDPD Local account

How long should it take?

  • It usually takes between five and seven days for test labels to be approved once received by DPD Local’s Technical Support team. However, it can occasionally take longer.

Requesting test labels

  • When requesting test labels please ensure you only select services which you have access to through your MyDPD Local account

Created on June 15, 2017 by Amy