A bundle lands on your order list as a single line, but it goes out as several products in one box. Your packer has to know what's inside each set, how many of each item it needs, and whether the shade or size matches what the customer chose. On a busy dispatch day, that's a lot to hold in your head for every order.
When one item is wrong or missing, the whole bundle arrives wrong. The customer opens a set with a gap in it, and you pay for the replacement, the extra postage and the customer service time.
Most packing checks don't catch this reliably. A visual check against a packing slip depends on the packer reading every line correctly. And if only the bundle's own barcode gets scanned, nothing confirms what's actually inside the box.
Zenstores checks the contents, not just the order. Your team scans every item in the bundle as it goes in, each scan is matched against the order, and the shipping label stays held until every item is confirmed.
- Zenstores breaks each bundle into its component SKUs
A bundle arrives from your sales channel as one order line. Zenstores expands it into the individual SKUs inside it, so your team sees exactly which products make up the set and how many of each. The bundle stays tied to a single order and a single shipment throughout, ready to be batched for picking.
- Your team picks every component for the order
Zenstores groups orders into batches and maps the shortest pick route through your warehouse locations. Depending on how your warehouse is set up, your team may pick bundle components individually from different locations rather than as a ready-made set. Either way, every component stays linked to the same order, so it all comes back together at the packing bench.
- The packer scans each item as it goes in the box
At the packing bench, the packer scans every item in the bundle as it goes into the box. Zenstores checks each scan against the order line, confirming the SKU along with its shade or size. If the bundle contains multiples, each unit gets its own scan, so three of the same moisturiser means three scans, not one. This confirms each item going into the box, not just which order the packer has open.
- A wrong scan is flagged and a missing item holds the label
If the packer scans an item that isn't in the order, Zenstores flags it straight away, before it goes in the box. The shipping label won't print while any item in the bundle is still unscanned, which stops a partly packed bundle being dispatched. Once every correct item is scanned, packing carries on.
- The final confirmed scan prints the label and books the carrier
When the last item in the bundle is confirmed, the shipping label prints and the carrier books automatically. Zenstores Automations assigns the carrier and service from rules you set on the bundle's combined weight, order value and destination, for example DPD Next Day for a high-value gift set. For international bundles, Zenstores generates the customs documentation and applies HS codes in the same pack flow, and your sales channel updates before the next order loads.
We 100% recommend Zenstores. It saves so much time within the shipping process by booking in bulk with a click of the mouse, and spits out all the orders in one go. It's the best software we use.
Kong
Frequently Asked Questions
What happens if a packer scans the wrong item in a bundle?
Zenstores flags it on screen straight away, before the item goes in the box. The shipping label is not printed until the correct item is scanned. New packers don't need to know every bundle's contents by heart, because the scan catches the mistake for them.
Can a bundle be shipped if one item is missing or hasn't been scanned?
No. The shipping label only prints once every item in the bundle has been scanned and matched to the order. If one component is missing at the packing bench, the label doesn’t print, so the order can't be dispatched with a gap in it.
If a bundle contains three of the same item, does the packer scan it three times?
Yes. Each unit is scanned individually, so the scan confirms the quantity as well as the product. A bundle with three of the same item needs three scans before the shipping label prints.
Can my team pick bundle components separately and still pack them as one order?
Yes. Depending on how your warehouse is set up, components can be picked individually from different locations. Every component stays linked to the same order, and the pack scan confirms they all end up in one box with one shipping label.
How does Zenstores decide which carrier and service a bundle ships with?
Zenstores Automations assigns the carrier and service using rules you set on the bundle's combined weight, order value and destination. Rules can also use SKU, tags and sales channel, so bundles and subscription orders route automatically as your product range changes. Nobody picks a carrier by hand at the packing bench.
How long does it take to set up scan-to-pack for bundles?
Most teams are fully configured within three days. The Zenstores team sets up your bundle routing and turns on scan-to-pack for you, and new team members can get up to speed within an hour.
What barcode scanner do I need for scan-to-pack?
Most barcode scanners work with Zenstores, so you may be able to use the scanners your team already has. The Zebra 2278 is recommended for the smoothest setup. If you're unsure what you need, the Zenstores team can advise before you buy anything.
