Zenstores is how growing ecommerce brands ship
Connect your channels and your own carrier accounts, then set your rules once. Your team works down one queue, scanning as it packs, and every order leaves on the right service
Find out how from Domestic Science 👇
“Zenstores has saved us countless hours. No solution offers the same level of granular automation and flexibility as Zenstores. Highly recommended!”
Get the tools you need to grow, whether you're running a start-up or a scale-up
Your shipping set up, automated
Batch printing, scan to pack and prioritised queues, so a team of two can clear hundreds of orders before lunch.
Every order type handled automatically
A subscription, a bundle, a pre-order and a VIP order each need a different service. Zenstores recognises which is which and assigns the right carrier as the order lands.
Errors caught before the label prints
Address validation and item scanning stop the mistakes that turn into redeliveries and returns later.
Customs data travels with the order
HS codes and IOSS details sit on the product and the order, so the right paperwork prints across DHL, FedEx, Pro Carrier, Royal Mail and Parcelforce.
Onboarding included, not an upgrade
We connect your channels and carriers and build your rules on any plan, then you can reach us via live chat, phone or email once you're live.
Clear hundreds of orders before lunch
Orders arrive in a prioritised queue and your team works straight down it, scanning as it packs. Volume goes up without adding people.
- Batch printing across hundreds of orders
- Every order line confirmed by scan before it is sealed
- Priority and cut-off orders surfaced at the top of the queue
Automation that actually works
Drag a trigger, a condition and an action into place and the rule is live. It works the same whether you ship 50 orders a day or 5,000.
- Trigger, condition and action dragged into place
- Conditions on value, weight, channel, SKU and destination
- Subscriptions, bundles and VIP orders routed by rule
Customs data applied to every order automatically
Commodity codes come in with your products or are set in Zenstores, then travel with every shipment that includes the item.
- HS codes imported with your products or set once in Zenstores
- Your own IOSS number, or the marketplace's, picked per order
- CN22, CN23 and commercial invoices printed with the label
Why UK Ecommerce brands choose Zenstores
Zenstores integrates your shop and your carriers, and automates the dispatch process around them, so the same team ships more.
| Capability | Sendcloud | Zenstores |
|---|---|---|
| UK carriers | Sendcloud A European carrier network with UK carriers available to ship with. | Zenstores Royal Mail, DPD, DPD Local, Evri, DHL, DHL Express, FedEx, InPost, Parcelforce, APC, DX, Parcel2Go and Pro Carrier. Approved Royal Mail integrator connecting directly to OBA. |
| Pick and pack | Sendcloud Pick lists and packing slips available. | Zenstores Prioritised order queue, scan to pack with every order line confirmed, batch shipping label printing. |
| Automation | Sendcloud Shipping rules for carrier and service selection, with the wider operational feature set on the enterprise plan. Source: Sendcloud pricing page, July 2026. | Zenstores Visual rules builder. Conditions on order value, weight, channel, SKU and destination. Built with you at setup. |
| Your own carrier accounts | Sendcloud Own courier contracts need a paid plan. On the free plan you ship on Sendcloud rates only. Source: Sendcloud pricing page, July 2026. | Zenstores Connect your own carrier accounts on every plan, including Essential. |
| Branded tracking and returns | Sendcloud Branded tracking pages, tracking emails and a self-service returns portal, all part of the platform. | Zenstores Tracking pushed back to your store and marketplaces so the channel notifies the customer. Returns shipping labels are automated in Zenstores. For a customer-facing returns portal we integrate with PostCo, and Loop. |
| Customs data | Sendcloud Customs documents generated per shipment, with HS codes and IOSS details entered against products or at the point of shipping. | Zenstores HS codes sit on the product and are automatically included with every order that includes it. |
| Setup and support | Sendcloud Guided onboarding and extended support hours come with Enterprise, and managed onboarding can carry an additional fee. Source: Sendcloud pricing page, July 2026. | Zenstores Setup and rule building done with you. Live chat, email and phone support from our team in Bristol, on every plan |
| Merchant reviews | Sendcloud 4.6 out of 5 on the Shopify App Store. 4.3 out of 5 on Trustpilot. Shopify App Store and Trustpilot, July 2026. | Zenstores 5 out of 5 on the Shopify App Store. 4.9 out of 5 on Trustpilot. Shopify App Store and Trustpilot, July 2026. |
How to switch from Sendcloud
Nothing gets switched off before you are ready. Our team does the migration and most brands are live within days.
Connect your channels and carriers
Link your store and your carrier accounts, so you keep the rates you have already negotiated. Nothing changes in Sendcloud while we do it.
Run Zenstores alongside Sendcloud
We rebuild your shipping rules in the automation builder, then you put a few orders through Zenstores while Sendcloud carries on as normal. You choose which orders and how many.
Hand the queue over to Zensores
Every order lands in Zenstores and your team packs straight from the queue. Same team, faster dispatch, with no mistakes.
Questions about switching from Sendcloud
Yes. Zenstores is built specifically for UK ecommerce merchants, with native support for UK carriers, UK-compliant customs documentation and a UK support team. Where Sendcloud works well for basic label buying, Zenstores is built for the order complexity that comes with growth: subscriptions, bundles, VIP orders and international routing.
Both charge a monthly subscription plus per-label fees, so the difference is what you get for it. With Zenstores you can connect your own carrier accounts on any plan, and automation, onboarding and phone support are included rather than held back for higher tiers.
Most brands are live within a few days. We rebuild your existing shipping rules in the automation builder and link your own carrier contracts, so nothing has to be worked out from scratch. Sendcloud keeps running until you are ready to hand the queue over.
Yes. Subscriptions, bundles and VIP orders each get the right carrier, service and priority assigned automatically through the rules engine, as first-class order types rather than edge cases.
Yes. UK-to-world routing, customs documentation and HS code management are built in, with automation handling DDP, IOSS and customs forms across DHL Express, FedEx, Pro Carrier, Royal Mail and Parcelforce.
Ready to switch to Zenstores?
Take Zenstores for a test drive with a 14 day free trial. No credit card required.