Resources

Guides, how-tos and case studies for UK ecommerce.

Practical resources to help your team ship smarter, reduce costs, and get more orders out the door.

Blog

The best ShipStation alternatives for UK ecommerce in 2027

Six UK shipping platforms compared, including Zenstores, Shiptheory and Linnworks, so you can find the right ShipStation alternative for your business.

Blog

Shipping from the UK to the EU? Customs Are Changing in 2026 – Don’t Get Caught Out

UK to EU shipping is changing in 2026. Learn how the new €3 customs duty affects low-value parcels and how to prepare your ecommerce business.

Blog

Why a Shopify order import delay is worth setting up

Delaying Shopify order imports gives upsells, edits, fraud checks and app actions time to land on the order before it reaches your packing bench.

Blog

TikTok Shop shipping and tracking: what UK sellers need to know

Why TikTok Shop only accepts tracking from approved carriers, and what that means for UK sellers shipping orders themselves.

Blog

IOSS and VAT essentials for UK ecommerce businesses selling to the EU

IOSS, EU VAT, and customs compliance explained for UK ecommerce brands, and how to manage it without it becoming a drain on your operations.

Help guide

Approved carriers for TikTok Shop in Zenstores

TikTok Shop only accepts tracking numbers from carriers on its own approved list, not every carrier Zenstores supports. In Zenstores, assign Royal Mail Tracked 24, Tracked 48 or Special Delivery, Evri, DPD, DHL, Parcelforce, DX, InPost or APC to TikTok Shop orders, either manually or through a shipping rule, so tracking uploads to TikTok without being rejected.

Help guide

Import customs description from Shopify

To import customs descriptions from Shopify into Zenstores, add a variant metafield named 'Customs Description' in Shopify Settings, populate it on your products, and Zenstores pulls it through automatically when you create shipments.

How-to

Avoid out-of-area delivery surcharges

If your carrier charges extra for postcodes like the Scottish Highlands, Northern Ireland or the Channel Islands, route those orders to a service that suits that area, using rules that check the postcode on every order. Zenstores Shipping Rules apply the service you've chosen for each surcharge area as orders import, so no one has to spot the address at dispatch.

How-to

Automate exchange orders from return to dispatch

Ecommerce businesses automate exchanges by connecting a returns platform such as PostCo to their Shopify store, so each approved exchange arrives in Zenstores as a new order. Zenstores holds the exchange until the original item is received back, then applies your Shipping Rules to assign the carrier and service, ready to print the shipping label.

Case study

Why The Strap Tailor switched from ShipStation to Zenstores

The Zenstores team moved The Strap Tailor over and set up Automations around how they work. Ready-to-wear and custom orders now route automatically, customs data is applied to every international shipment, and Royal Mail is connected directly. A team of four now ships thousands of orders with no extra headcount.

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Common questions

Everything you need to know about shipping with Zenstores.

Not answered here? Ask the team.

Zenstores supports all major UK carriers including Royal Mail, DHL, DPD, DPD Local, Evri, InPost, Parcelforce, APC, FedEx, and Pro Carrier. You can connect multiple carriers and set routing rules to automatically select the right one per order based on weight, destination, and service level.

Shipping automation in Zenstores uses rule-based routing. You define conditions — weight range, destination country, sales channel, product type, or order value — then set actions such as selecting a carrier or applying a service level. When an order arrives, Zenstores evaluates the rules and routes it automatically with no manual intervention.

Zenstores integrates with Shopify, Shopify Plus, Etsy, eBay, Amazon, Amazon SFP, WooCommerce, and Adobe Commerce (Magento). Orders from all connected channels appear in one dispatch queue so your team works from a single screen.

Zenstores handles post-Brexit EU shipping with automated customs form generation, HS codes, and carrier compliance rules. CN22 and CN23 forms, EORI number attachment, and duty and tax data are all applied automatically, no paperwork by hand.

Most businesses are fully live within a day. The Zenstores onboarding team handles the technical setup, connects your sales channels and carriers, and configures your initial routing rules. A 14-day free trial is available with no credit card required.

Zenstores works for businesses shipping anywhere from a few hundred to tens of thousands of orders a month, using the same automation tools regardless of scale. Smaller businesses benefit from discounted carrier rates and time saved on manual label printing, without a separate, more limited version of the platform.

Zenstores' team handles setup and migration directly, rebuilding your shipping rules and connecting your carriers, rather than leaving you to configure everything yourself. Zenstores also handles UK carriers natively alongside international customs and duties, in one workflow rather than added on separately.

Zenstores' rules-based automation handles bundles and subscription orders automatically, adapting as your product range and order types change, so you're not manually managing edge cases as you grow.

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