Help and support for Zenstores customers.
Step-by-step guides covering carriers, printing, integrations, shipping rules and account settings.
Import customs description from Shopify
How to import customs descript from Shopify metafield into Zenstores
Migrating your Parcelforce account to Royal Mail OBA
Step-by-step guide for Zenstores users migrating from Parcelforce to a Royal Mail Online Business Account (OBA). What you need, how to connect, and what to expect.
Royal Mail UPU Service Updates
A detailed table of Royal Mail UPU service updates in January 2026, outlining international services that are changing and the destinations impacted.
CarriersRoyal Mail Services available for use in Zenstores
Our guide to Royal Mail services for Ecommerce, including Tracked 24/48, Special Delivery, International and Tracked Returns
CarriersParcelforce Migration New Service Codes Guide
Royal Mail and Parcelforce are joining into a single delivery network, meaning service name changes. Get the inside scoop here.
CarriersShipping to the USA with DPD: What’s Changing
Discover how new US import laws affect DPD shipping services. See which options are available, how customs are handled, and how Zenstores helps UK ecommerce businesses.
CarriersRoyal Mail US DDP Changes 2025: Services Retired & New Options for UK Businesses
Discover which services are being suspended, the new options available, and what UK ecommerce sellers need to know to keep shipping to the USA with Royal Mail
CarriersRoyal Mail & Parcelforce Network Merger FAQs
Learn how to connect the new Royal Mail & Parcelforce shipping integration in Zenstores. Step-by-step guide for UK retailers using the merged parcel network.
Channels & IntegrationsHow to import TikTok orders into Zenstores
Find out how to ship TikTok orders from Zenstores — the delivery experience platform for growing brands | Zenstores Help
PrintingCan't print labels due to pop up blocker or Chrome settings
Find out how to print labels if they aren't opening due to pop up blocker or Chrome settings
CarriersGetting Started Royal Mail & Zenstores
Read our guide to shipping with Royal Mail from Zenstores.
CarriersHow Royal Mail Online Delivery Confirmation Works
Find out how Royal Mail's Online Delivery Confirmation works and what the benefits are for your business
International ShippingHow The eBay Global Shipping Programme Works With Zenstores Labels
Find out how The eBay Global Shipping Programme Works With Zenstores Labels
CarriersHow to apply for a Parcelforce expressLink and WDMO account
Find out how to apply for a Parcelforce expressLink and WDMO account.
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