Product Updates

What's new.

The latest features, fixes, and integrations from the team building Zenstores.

New integration
Unleashed

The inventory management platform built for product businesses is now on Zenstores. Sync orders directly from Unleashed into Zenstores, and send tracking updates back automatically once shipped.

Find out more
August 2026

Workstations Onboarding & Parcelforce Customs Update

Workstations Onboarding

Workstations connect your hardware directly to your Zenstores account. Once set up, your label printer prints without opening a PDF, your barcode scanner can verify packing, book shipments and dispatch orders, and your scales capture accurate parcel weights. Setting it up now requires fewer steps, so you can get everything connected more quickly.

Parcelforce Inline Customs

Parcelforce customs declarations now print alongside your shipping label in Zenstores, matching how Royal Mail already works.

Shopify Order Import Delay, Scheduled Reports, Shopify Bin Location Sync & Scheduled Delivery Dates

Shopify Order Import Delay

Set a delay on your Shopify order imports, from 15 seconds up to 2 hours. This means post-purchase upsells, order edits, fraud checks and Shopify Flows will have time to finish before an order reaches your dispatch queue. Read more about how it works here.

Scheduled Order Line Reports

Order line reports can now be scheduled and emailed to you weekly or monthly, arriving in your inbox without you having to run them manually.

Shopify Bin Location Sync

Warehouse bin locations stored in Shopify can now sync automatically into your Zenstores product list, keeping your product location data consistent without any manual updates.

Delivery Date Scheduling

If you offer delivery date selection at checkout, those dates can now be imported automatically into Zenstores from supported apps and custom solutions, including Zapiet.

July 2026

SKU Barcodes on Products

You can now add barcodes to your products in Zenstores, they will populate the Manufacturer Product ID field on Royal Mail and Parcelforce customs forms. It's recommended to add these now, as product-level barcode data will become a mandatory requirement for EU customs from 1 November. Read more about the EU updates.

SKU Categories on Labels, IOSS Customs & New Royal Mail Services

SKU Categories on Labels

You can now choose to display SKU categories on your Royal Mail and Parcelforce labels. APC and DHL labels also have new options for displaying SKUs or removing the reference entirely.

IOSS Customs on Order Detail

You can now view and update IOSS-related customs data directly from the order detail page.

New Royal Mail Services

New Royal Mail services have been added: RC1, RC2, RC3 and RC4.

SKU/Product ID on DHL Express & FedEx Customs, Royal Mail & Parcelforce Data Updates & DPD Zip Code Fix

SKU/Product ID on DHL Express & FedEx Customs

The SKU/Product ID field is now available on DHL Express and FedEx customs forms, in line with the wider July 1st EU customs updates.

Royal Mail & Parcelforce Data Updates

Royal Mail and Parcelforce international data files have been updated to the latest versions.

DPD & DPD Local Zip+4 Fix

When shipping to destinations that use a Zip+4 format postcode, the suffix is now stripped automatically to prevent booking errors.

June 2026

July 1st EU Shipping Customs Updates

Ahead of EU shipping regulation changes coming into effect on 1 July, Product ID and Reference ID fields have been added to Royal Mail and Parcelforce customs forms. For Amazon orders, the Product ID field will be populated automatically with the ASIN. For all other orders, it will use the product SKU.

Increased Automation Limit, Parcelforce Preadvice Weight & CN23 Fix

Increased Automation Limit

You can now create up to 35 automations, up from the previous limit.

Parcelforce Preadvice Weight

Parcelforce shipment weight is now included in the preadvice where available.

CN23 Customs Form Fix

Item values on CN23 customs forms no longer display with unnecessary decimal places.

Product Images on Picking Lists & Evri Parcel Count in Shipping Rules

Product Images on Picking Lists

You can now choose to show product images on your picking list, making it easier to pick the right items. Toggle this on or off in your settings.

Evri Parcel Count in Shipping Rules

You can now use parcel count as a condition in your Evri shipping rules for domestic orders.

Automate Booking and Label Printing

You can now add Book Shipments and Print Labels as actions in your automations, so orders can be booked and labels printed without any manual intervention. Available on new pricing plans. If you're on a legacy plan and would like access, get in touch.

May 2026

Zenstores Workstations

Print labels instantly, no PDF, no print dialogue, no extra steps. Workstations is just the start, with more features for pick, pack and dispatch coming soon.

Bulk Assign Teammates

Assigning orders across your team just got easier. You can now select multiple orders and assign them to a teammate in one go, saving time and keeping your team's workload clear.

Import Tracking Data

If you ship with an external carrier outside of Zenstores, you can now import tracking numbers in bulk via CSV. Just upload a file with your tracking number, order number, carrier, and service, and Zenstores will apply them to your orders automatically.

Non-UK Shipping Zone, Reprint Labels, Carrier Reference Settings & Evri DDP

Non-UK Shipping Zone for Rules

A new "Rest of World" shipping zone is now available in your shipping rules, making it easier to set up rules for international orders.

Reprint Labels

You can now reprint labels directly from within Zenstores.

Carrier Reference Field Settings (APC & DHL)

You can now control what data is sent to the carrier reference field for APC and DHL shipments, with options for order number or SKU category.

Evri DDP Support

Zenstores now supports Delivered Duty Paid (DDP) shipping with Evri, with the option to set this as a default in your shipping profile, or using Shipping Rules.

Longer Order Notes, Royal Mail & Parcelforce Updates & DHL Express Settings

Longer Order Notes

The maximum character limit for order notes has been increased to 500 characters.

Royal Mail & Parcelforce Updates

Data files have been updated to the latest version, and updates have been made ahead of export type changes coming into effect on 1 June.

DHL Express Waybill & Customs Settings

You can now choose whether to include a waybill on your DHL Express labels via your profile settings.

Unleashed Integration

The inventory management platform built for product businesses is now on Zenstores. Sync orders directly from Unleashed into Zenstores, and send tracking updates back automatically once shipped.

April 2026

Edit Flags & Support for Royal Mail OBA Downtime

Edit Order Flags

You can now edit your order flags (name and colour) after they have been created in Zenstores.

Royal Mail OBA Downtime

If Royal Mail OBA goes down for maintenance, Zenstores will now generate a temporary manifest you can hand to your driver. It will be submitted to OBA automatically once the service is back up.

DPD International Shipping Settings & New Royal Mail Services Added

DPD & DPD Local International Customs Settings

You can now set a default billing term for DPD international shipments and pre-paid duties are now available for DPD Local.

New Royal Mail International Services

New Royal Mail international services have been added: BU1, BU2, BU3, BU4, BU5, BYL and BYM.

DPD Shipments to Ireland

DPD and DPD Local shipments to the Republic of Ireland now use the correct postcode instead of a placeholder.

Preferential Origin support for Royal Mail & Parcelforce

UK manufacturers shipping to the EU can now benefit from Preferential Origin support, helping goods qualify for reduced or zero import duties under trade agreements.

Lower costs for EU customers — no unnecessary tariffs

More competitive pricing for UK products in Europe

Fewer customs delays and smoother deliveries

Less manual paperwork and fewer errors when shipping

Overall, it helps UK exporters sell into the EU more easily, more cheaply, and with fewer delivery issues.

Views in Zenstores

Pin your most-used filters for faster access when managing orders.

Flags on Thermal Pick Lists & New Shipping Services

Flags on Thermal Pick Lists

You can now choose to include order flags on thermal pick lists, making it easier to highlight important orders during pick & pack.

New Shipping Services

New delivery services are now available, including new APC services and Royal Mail services.

Trusted Device Sign-in

Tick "Trust this device" at sign-in to skip OTP for 30 days on regular devices.

Scan to Dispatch, InPost, Views, Pick List Enhancements & New Label Options

Scan to Dispatch

Scan orders to mark them as dispatched, speeding up your pick & pack workflow.

InPost Shopify Checkout Support

Zenstores now supports the InPost Shopify checkout app.

Views

Pin your most-used filters for faster access when managing orders.

Pick List Enhancements

Add product locations and categories to thermal pick lists.

New Integrated Label Options

New integrated label formats including vertical barcode support.

Royal Mail & Parcelforce Updates

Improved service detection, fixed international label issues, and updated Royal Mail and Parcelforce data files.

March 2026

Product Update Control & Stord Integration

Product Update Control

Control which products get updated from your store, preventing unwanted changes.

Stord Integration

Automatically print custom inserts for every order.

Royal Mail Services & Multi-Parcel Customs

Royal Mail Services Update

Removed deprecated Royal Mail services — only valid options now shown.

Multi-Parcel Customs Made Easier

Customs info now stays intact across multiple parcels with more accurate weight estimates.

New Search, EU Order Merge Control, Barcode Scanning, Shopify Sync & More

New & Improved Search

Our new & improved search is now live, helping you find orders and products in seconds.

EU Order Merge Control

You can now choose not to merge EU orders, helping you avoid charging customers additional taxes by mistake.

Barcode Scanning

Works with third-party barcode scanning apps. Barcodes now include the order number.

Shopify Gift Notes

Gift notes from Shopify note attributes now import automatically.

Shopify Product Images

Product images now sync directly from Shopify.

Better Product Syncing

Partial or full product syncs now available for greater inventory accuracy.

New Label Templates

New label templates added to match more packing and printing setups.

Shopify Notes Stay in Sync

Order notes now stay in sync with Shopify edits.

Packaging Weight

Add packaging weight to Shipping Rules for more accurate totals.

February 2026

Non-Latin Characters, New Label Templates, Shopify Tips, New Brand & More

Non-Latin Character Support

Shipping labels and customs docs now support non-Latin characters.

New 4x4 Label Template with Picking List

New 4x4 DPD label template with integrated picking list.

Shopify Tips Support

Shopify Tips is now supported in Zenstores.

New Product Sync Settings Page

Control exactly how product data syncs into Zenstores.

New Brand Live

The Zenstores App now fully reflects our updated branding.

New Combined Royal Mail & Parcelforce Accounts

Ship with a single combined Royal Mail and Parcelforce account. Find out more.

Swap and Pro Carrier Support

Support added for businesses using Swap and Pro Carrier.

APC Tracking, PDF Margins & Shopify Line Items

APC Tracking Link Update

Updated to APC's new tracking URL.

PDF Margin Fix

Improved label and document margins.

Ignore Shopify Line Items Not Requiring Shipping

Prevents these items from affecting order processing.

Royal Mail US DDP Changes 2025

Royal Mail have updated their US shipping services. See full details here.

InPost is now on Zenstores

Ship to InPost Lockers and display locker options on your checkout. Customers get 24/7 collection at 6,000+ UK locations.

Shopify Product Import Improvements, Flag Retention, Pro Carrier Rules & More

Shopify Product Import Improvements

Customs data and product weights now import automatically from Shopify.

Flag Retention on Merged Orders

Flags are retained when you merge orders.

Manual Flag Colour Picker

Set your own colours for manual flags.

Pro Carrier Rules Launched

Shipping Rules are now available for Pro Carrier.

Address Validation (In Testing)

Automatic address validation is in testing — get in touch for early access.

Expected Delivery Date + Zapiet

Expected delivery date now integrates with Zapiet.

FedEx Integration Improvements

Behind-the-scenes improvements for a more reliable FedEx experience.

January 2026

FedEx is now on Zenstores & New Teammate Settings

FedEx is now on Zenstores

Ship with FedEx directly from Zenstores.

New Teammate Settings

Three new teammate permissions: Export order data, Import order data, and Manage Shipping Rules.

Amazon.ie Support & New Picking Sheet with Notes

Amazon.ie Now Supported

Selling on Amazon Ireland? Manage and ship those orders in Zenstores.

New Picking Sheet with Notes

Picking sheets now include order notes.

New DHL API & Royal Mail Label Update

New DHL API

Updated DHL integration with Shipping Rules support for greater automation.

Royal Mail Label Update

Royal Mail labels have been updated to feature the King's crown.

December 2025

WooCommerce Improvements, Postcode Zones & Shopify 'On Hold' Orders

WooCommerce Optimisation

Orders now mark as complete faster in WooCommerce.

WooCommerce Support for Shipment Tracking Plugin

The official WooCommerce shipment tracking plugin is now supported.

Shipping Rules — New Postcode Zones Condition

New postcode zones condition added to Shipping Rules.

Shopify 'On Hold' Orders Setting

Stop 'on hold' Shopify orders from importing until they become unfulfilled.

Royal Mail Delivery Confirmation, Special Delivery Weight Limit & DHL Shipping Rules

Delivery Confirmation for Royal Mail BPL Services

Delivery Confirmation now works with BPL services (alongside CRL and STL). BPL and STL support Large Letters or larger.

Royal Mail Special Delivery Guaranteed (SE) Weight Limit Increased

Special Delivery Guaranteed (SE) now supports parcels up to 20kg.

DHL now supported with Shipping Rules

DHL users can now automate service selection with Shipping Rules.

Updates to CSV exports

Shipped Date is now included in order CSV exports.

Updated tracking links for DHL

Faster DHL tracking — hit the green truck icon on any DHL shipment and click 'View tracking page'.

November 2025

Convert updates, APC Leave Safe, DPD Local Shipping Rules & APC Tracking

Major changes to Convert

Displaying delivery estimates on product pages and checkout is now even easier.

APC Overnight Leave Safe Options

Set a default Leave Safe or safe place option when shipping with APC Overnight. Configure it in your APC Overnight Settings.

Shipping Rules support for DPD Local

Shipping with DPD Local? Use Shipping Rules to automate your operations. Request access here.

Send APC tracking notifications by default

Pre-select APC email notifications to send automatically on every shipment. Enable in APC settings.

Organise Shipping Profiles & DX Label Updates

Organise and apply your Shipping Rules faster

Shipping profiles are now ordered alphabetically in both the dropdown and order detail pages.

More updates to DX labels

Shipping with DX? Shipment Reference is now included on every delivery address field automatically.

Parcelforce Age Verification

Selling age-restricted goods? If you're shipping with Parcelforce you can now select Age Verification for each order.

Visibility improvements to thermal label picking lists

The quantity fields are now bold.

Updates to DX labels

Shipping with DX? Company Name is now included on every delivery address field automatically.

October 2025

Introducing Convert by Zenstores

We're through the testing phases and things are heating up! Dynamically display the shipping services, prices and delivery times you want your customers to see on your product page & checkout. If you have a Shopify store and you're ready to increase sales — click here to join the waiting list.

Shopify Products Auto-Sync & Import POS Orders

Shopify products can now be automatically synced with Zenstores

Line items are now automatically added to your Products in Zenstores on import. Enable it in your Shopify Settings.

Import Shopify POS orders into Zenstores

Taking orders over the phone or in-store? Tick "Import POS Orders" in your Shopify Settings.

Book multiple parcels as part of a single DX shipment

Need more info? Here's a Help Guide on booking shipments with DX.

September 2025

Royal Mail Shipping Labels & Customs Declarations — together at last!

Speed up shipping internationally with the new option of printing Royal Mail shipping labels and customs forms back-to-back. Click here to get started.

Picking List now supports up to 1,000 orders

It now takes fewer filters, clicks & PDFs to get your Picking Lists printed and more orders packed & ready to ship. Here's a guide on printing a Picking List in Zenstores.

Shopify Tags / Zenstores Flags, Shipping Rules & Favourite Services

Shopify Tags 🤝 Zenstores Flags

Shopify order flags now import automatically. Head to your Shopify Settings, tick 'Import Tags' and save.

Shipping Rules Now Available

One of our most requested features is now live. Customise your shipping process based on what you sell. Find out more.

Favourite Services — APC, DPD & Evri

Set your favourite shipping services to be automatically entered when booking shipments. Head to Carrier Settings to get started.

Updated Thermal Picking Slip

Thermal picking slip label now includes the shipping address.

DPD Direct Now Available

DPD Direct is now available on Zenstores — an international home delivery service designed for online retailers.