Platform Updates
- NEW FEATURES
- Non-Latin Character Support: 🌏 Shipping labels and customs docs now support non-Latin characters.
- New 4x4 Label Template with Picking List: 📦 Make DPD shipping faster and easier with a new 4x4 label template – handy picking list included.
- Shopify Tips Support: 💰 Shopify Tips is now supported in Zenstores.
- New Product Sync Settings Page: 🔄 Control exactly how your product data syncs into Zenstores.
- New Brand Live: 🎨 The Zenstores App now fully reflects our updated branding.
- New Combined Royal Mail & Parcelforce Accounts: ✉️ Zenstores now supports the new combined Royal Mail and Parcelforce accounts. Ship seamlessly using a single, unified account - Find out more here.
- Swap and Pro Carrier Support: 🚚 Zenstores has integrated support for businesses using Swap and Pro Carrier, expanding your shipping and logistics capabilities.
- MAINTENANCE
- APC Tracking Link Update: 🔗 Updated to APC’s new tracking URL.
- PDF Margin Fix: 📄 Improved label and document margins.
- Ignore Shopify Line Items Not Requiring Shipping: ⚙️ New setting ensures these items don’t affect order processing.
- SERVICE UPDATE
- Royal Mail US DDP Changes 2025: Services Retired & New Options for UK Businesses: Royal Mail have made some service changes to Royal Mail shipping services to the USA. For more information see this page.
- NEW INTEGRATION
- InPost is now on Zenstores: 📮 You can now ship directly to InPost Lockers from Zenstores and easily display locker delivery options on your checkout and product pages. Give customers fast, flexible, 24/7 collection at over 6,000 locations across the UK.
- NEW FEATURES
- Shopify Product Import Improvements: 🛍️ Our Shopify integration now imports customs data and updates product weights automatically – saving you time and manual edits.
- Flag Retention on Merged Orders: 🚩 Flags are now retained when you merge orders, so nothing important gets lost in the shuffle.
- Manual Flag Colour Picker: 🎨 Set your own colours for manual flags – making it easier to stay organised your way.
- Pro Carrier Rules Launched: 🚚 You can now create Shipping Rules for Pro Carrier, helping you automate even more of your shipping and delivery process.
- Address Validation (In Testing): 📬 We’re trialling automatic address validation to help catch errors before they cause delays. Get in touch if you'd like early access.
- Expected Delivery Date + Zapiet: 🗓️ The expected delivery date field now integrates directly with Zapiet.
- FedEx Integration Improvements: 📦 We’ve made behind-the-scenes updates to ensure a smoother, more reliable experience when shipping with FedEx.
- NEW FEATURES
- FedEx is now on Zenstores: 🚚 You can now seamlessly ship with FedEx, the world's largest express transportation company, from the Zenstores platform.
- New teammate settings: 👥 We’ve added three new teammate options: ‘Export order data’, ‘Import order data’ and ‘Create, edit & delete Shipping Rules’.
- NEW FEATURES
- Amazon.ie Now Supported: 🇮🇪 Selling on Amazon Ireland? You can now manage and ship your orders seamlessly with Zenstores.
- New Picking Sheet with Notes: 📄 Picking sheets now include order notes, making it easier to pass important details to your team.
- MAINTENANCE
- New DHL API: 🔗 Our updated DHL integration ensures a reliable connection for shipping your orders. This works with Shipping Rules for even greater automation.
- Royal Mail Label Update: 👑 Royal Mail labels have been updated to feature the King’s crown.
- NEW FEATURES
- WooCommerce Optimisation: 🚀 Orders now get marked as complete quicker in WooCommerce.
- WooCommerce Support for Shipment Tracking Plugin: 🔍 We now support the official shipment tracking for WooCommerce plugin.
- Shipping Rules - New Postcode Zones Condition: 📍 A new condition has been added to Shipping Rules for postcode zones / areas.
- Shopify 'On Hold' Orders Setting: ⏳ A new setting allows you to stop 'on hold' orders in Shopify from importing into Zenstores until they become unfulfilled.
- NEW FEATURES
- Delivery Confirmation for Royal Mail BPL Services: 📦 Delivery Confirmation numbers now work with BPL services, in addition to CRL and STL services. BPL and STL also support Large Letters or larger.
- Royal Mail Special Delivery Guaranteed (SE) service Weight Limit Increased: ⚖️ Royal Mail’s Special Delivery Guaranteed (SE) Service now supports parcels up to 20kg.
- DHL now supported with Shipping Rules: 🤖 Users shipping with DHL can now use Shipping Rules to automate shipping service selection.
- NEW FEATURE
- Updates to CSV exports 📊 The more data, the better! We have added Shipped Date to your order CSV exports; more ways to manage and keep track of shipments past.
- MAINTENANCE
- Updated tracking links for DHL 📍 Faster tracking and fewer clicks to check on your DHL deliveries, directly from the order info modal. Try it out: Hit the green truck icon and click view tracking page on a recent DHL shipment.
- NEW FEATURES
- Major changes to Convert 🚚 We have made it even easier to display delivery estimates on both your product pages and checkout. Way more on this below!
- APC Overnight Leave Safe Options: 📦 You can now set a Leave Safe or safe place option when shipping with APC Overnight in Zenstores. You can set a default Leave Safe option in your APC Overnight Settings.
- Shipping Rules support for DPD Local: Shipping with DPD Local? Set your operations up to scale today with access to our powerful Shipping Rules engine. Click here to request access.
- Send APC tracking notifications by default: 📦 You can pre-select APC email notifications to be sent automatically when creating shipments. Head to your APC profile settings to enable.
- MAINTENANCE
- Organise and apply your Shipping Rules faster: 📋 Shipping profiles are now ordered alphabetically in both the dropdown and order detail pages.
- More updates to DX labels: 🚚 Shipping with DX? Shipment Reference is now included on every delivery address field automatically.
- NEW FEATURE
- Parcelforce Age Verification: 🍻 Selling age-restricted goods? If you’re shipping with Parcelforce you can now select Age Verification for each order.
- MAINTENANCE
- Visibility improvements to thermal label picking lists: 😶🌫️ The quantity fields are now bold!
- NEW FEATURE
- Updates to DX labels: 🚚 Shipping with DX? Company Name is now included on every delivery address field automatically.
- ANNOUNCEMENT
- 100 million orders shipped from Zenstores! 🥳 We’re delighted to have reached this colossal milestone, and would like to thank you for the part you have played!
Delivery is such an incredibly important part of running an ecommerce business — so it’s a real privilege for us that you choose to power your shipping from Zenstores. From all of us here, thank you for your support! ❤️ Click here to read the full LinkedIn post.
- 100 million orders shipped from Zenstores! 🥳 We’re delighted to have reached this colossal milestone, and would like to thank you for the part you have played!
- NEW PRODUCT
- Introducing... Convert by Zenstores: We’re through the testing phases and things are heating up! Dynamically display the shipping services, prices and delivery times you want your customers to see on your product page & checkout with Convert by Zenstores. 🚀
If you have a Shopify store and you’re ready to increase sales – click here to join the waiting list.
- Introducing... Convert by Zenstores: We’re through the testing phases and things are heating up! Dynamically display the shipping services, prices and delivery times you want your customers to see on your product page & checkout with Convert by Zenstores. 🚀
- NEW FEATURES
- Shopify products can now be automatically synced with Zenstores: 🤩 When an order is imported into Zenstores, the line items will be automatically added to your Products in Zenstores. 🛍️
To enable this, head to your Shopify Settings, tick the ‘Create Products when importing orders’ checkbox, click save & you’re all set. ✅ - Import Shopify POS orders into Zenstores: 🚀 Taking orders over the phone or in-store? Head to your Shopify Settings & tick “Import POS Orders” in your Shopify store settings to get started ✅
- Shopify products can now be automatically synced with Zenstores: 🤩 When an order is imported into Zenstores, the line items will be automatically added to your Products in Zenstores. 🛍️
- MAINTENANCE
- Book multiple parcels as part of a single shipment with DX: 🚚 Need more info? Here's a Help Guide on booking shipments with DX.
- Book multiple parcels as part of a single shipment with DX: 🚚 Need more info? Here's a Help Guide on booking shipments with DX.
- NEW FEATURE
- Royal Mail Shipping Labels & Customs Declarations — together at last! 🤩 Speed up shipping internationally with the new option of printing Royal Mail shipping labels and customs forms back-to-back. Click here to get started
- MAINTENANCE
- We have increased the number of orders you can include in a Picking List from 300 to 1000: 🚀 It now takes fewer filters, clicks & PDFs to get your Picking Lists printed and more orders packed & ready to ship 🎉 Here’s a guide on printing a Picking List in Zenstores.
- NEW FEATURES
- Shopify Tags 🤝 Zenstores Flags: Shopify order flags will now automatically import into Zenstores. We’ve seen all the creative ways many of you use your Shopify tags to manage and make sense of your incoming orders – & we agree it’d be a shame to leave them behind.
Head to your Shopify Settings in Zenstores, tick the ‘Import Tags’ checkbox, click save & you’re all set. ✅ - Shipping Rules Now Available: 🚀 After a highly successful testing phase, one of our most requested features is ready to go! 🎉 Customise your shipping process based on what you sell 📦
More control = more time to grow! Click here to find out more. - Favourite Services Now Available with APC, DPD & Evri: 🙌 Set your favourite shipping services to be automatically entered when booking shipments 🌍 Head to Carrier Settings to get started.
- Shopify Tags 🤝 Zenstores Flags: Shopify order flags will now automatically import into Zenstores. We’ve seen all the creative ways many of you use your Shopify tags to manage and make sense of your incoming orders – & we agree it’d be a shame to leave them behind.
- MAINTENANCE
- Updated Thermal Picking Slip: Thermal picking slip label now includes the shipping address. 🏷️
- NEW INTEGRATION
- DPD Direct Now Available: We are delighted to announce the launch of DPD Direct services on Zenstores. 🎉 DPD Direct provides an international home delivery service specifically designed for online retailers. 🌍
- NEW FEATURES
- Improved Shopify Order Syncing: 🏡 Address change syncing, 🛍️ Order item changes, Support for upsell apps and ↩️ Partial refund support all improved & updated.
- It's Even Easier to Request Zenstores Swift Carriers: Discounted shipping rates with Evri, DPD & DHL - direct from the 'Carriers' page in your Zenstores account. 📦
Simply click 'Add a Carrier' and select your desired delivery service here. ✅
- MAINTENANCE
- New Workflow for Evri (Corporate) or Evri (Zenstores Swift): A new shipping flow with Evri that allows you to ship international orders faster and easier. ✅
- NEW INTEGRATION
- Zenstores Swift DPD: We can now offer competitive DPD rates through Zenstores Swift. 💪 Find out more.
- MAINTENANCE
- HS Codes: We are now supporting 13-character alphanumeric values. 🔤
- NEW FEATURE
- Integrated Picking List now Available: Integrated picking list labels are now available with Zenstores! 🏷️
- MAINTENANCE
- Apollo DPD: We now have a new shipping flow with DPD that allows you to ship international orders faster and easier. 🌍
- NEW INTEGRATION
- Pro Carrier: Shipping internationally? Good news, we've partnered up with Pro Carrier so that you can get access to a leading international carrier service. Find out more. ✈️
- NEW FEATURES
- what3words: We are so excited to offer what3words handy technology in Zenstores. Make your customers happier by increasing your delivery rate. Find out more. 🚚
- Apollo Royal Mail: 📮 Our new way of shipping with Royal Mail is here. You can now bulk ship orders much faster than before. As well as an easier to use international shipping workflow.
- Zenstores Barcode Scanner: We've made it easier to dispatch your orders by introducing barcode scanning into Zenstores. Simply scan the barcode on your picking list and the associated order will display in Zenstores! 🚀
- MAINTENANCE
- Amazon API update. ⚙️
- NEW FEATURE
- Zenstores Swift: 🟠🕊️🟠 Introducing Zenstores Swift. Access leading carrier services, discounted rates and everything you need to power your shipping. Find out more.
- NEW INTEGRATION
- DHL: You can now ship with one of the UK's leading Carrier services, DHL Parcel UK, in Zenstores. Find out more.
- NEW FEATURE
- Product Weights: Orders now have an optional weight field, which is calculated automatically from your products. You can filter and sort orders by weight. 🐘
- UPDATE
- APC: Support for APC Non-Conveyable services added. ⚙️
- Product Weights: Added weights column to order list to improve weight visibility. 🌫
- Evri: Support for Evri postable service for Evri Corporate users. ✉️
- Evri: Support for eBay GSP numbers on Evri labels. 🏷
- DPD Local: Added Air Express Service.
- Product: IOSS number can now be set on a channel basis. ⚙️
- eBay/Amazon: We now import the IOSS number from eBay and Amazon for an order automatically. ⚙️
- MAINTENANCE
- WooCommerce: Improved WooCommerce connection error messages to include cached response. ⚙️
- UPDATE
- Amazon: Added support for the following Amazon countries: Poland, Turkey, & Egypt. 🗺
- APC: Added support for APC Live Fish and Live Coral service. 🐟