Why teams use this automation
Product weights don't include the box, the void fill or the extra item added at the bench. If the booking weight is wrong, the carrier can add a surcharge or the order goes on a service it doesn't fit. Typing the weight in by hand adds a step to every parcel. With this rule, the scale sets the weight and Zenstores books and prints the label straight away.
Who's this automation for?
This automation suits any team packing at a station with a scale, especially:
- Brands shipping with carriers that charge by booked weight, such as Royal Mail
- Teams packing orders with variable packaging or mixed products
- Warehouses with a scale and label printer at each packing station
- Teams that currently type parcel weights in by hand
How this automation works
- Your packer weighs the packed parcel
Once the order is packed, your packer puts the parcel on the scale at their station.
- Zenstores sets the booking weight
Zenstores reads the weight from the scale and sets it as the booking weight on the order, so the label is booked at the parcel's real weight.
- Zenstores books and prints the label
Zenstores books the label with the carrier and service on the order and prints it at that packing station. Your packer labels the parcel and moves on.
Frequently Asked Questions
How do I set the booking weight automatically?
Connect a scale at your packing station and set up an Automation that runs when a packed parcel is weighed. The weight from the scale becomes the booking weight, then the label is booked and printed.
What do I need at each packing station?
A USB scale and a label printer connected to the computer at that station. Any USB scale will work.
Which carrier and service does it book?
The carrier and service already on the order, usually set by your carrier selection rules when the order is imported.
Why use the packed weight instead of product weights?
Product weights don't include packaging. Booking at the packed weight helps avoid carrier surcharges and makes sure the order is booked on a service it fits.
