Adding a second or third carrier usually starts as a good decision. You might use one for express orders, another for lighter parcels and a third for everything else. Each one you add, though, means another decision about which carrier every order goes on.
Plenty of brands already have shipping software making that decision. The trouble starts when it can't handle the logic you need, so orders end up on the wrong service or get changed by hand at dispatch. An order the customer paid express for goes out on a standard service, and the delivery date they were promised at checkout is missed.
Zenstores keeps that decision consistent. Your Royal Mail, DPD and Evri accounts sit in one place alongside any other carriers you use, orders from every sales channel land in one queue, and Zenstores Automations assigns each one to the right carrier and service as it imports.
- Connect your Royal Mail, DPD and Evri accounts to Zenstores
Start by connecting the carrier accounts you already hold, so your negotiated rates and contracts carry over unchanged. Royal Mail connects through your Online Business Account (OBA), DPD through your MyDPD account and Evri through your Evri account, and other carriers such as DHL, FedEx and Parcelforce can be connected too. If you don't have a DPD or Evri account yet, Zenstores' team can help you get set up, and both are Zenstores Swift enabled carriers with discounted rates available through Zenstores. Once your carriers are connected, every service on each account is ready to assign.
- Decide which carrier and service each type of order needs
Before building anything, write down the logic you'd want your team to follow. For example, express orders might go on a next-day service, high-value orders on a guaranteed service, and lighter parcels on your most cost-effective option. Destination belongs in this decision too, so international orders go on one of your Royal Mail international services or another international carrier you use.
- Zenstores Automations assigns every order to the right carrier
Turn each decision into a Shipping Rule. A rule can use order value, weight, destination, SKU, sales channel and customer tags as conditions, and can combine several at once. Zenstores Automations applies your rules to every order as it imports from Shopify, eBay, Amazon and your other channels, so everything lands in one queue with a carrier and service already assigned. Your team can see each order's assigned carrier before anything prints, which makes labels the next step.
- Print shipping labels for every carrier in one batch
Select the orders that are ready and Zenstores generates shipping labels for Royal Mail, DPD, Evri and any other connected carrier together, whether that's one order or hundreds. Each label matches the service the rule assigned, so nobody has to sort orders by carrier first. Zenstores can print labels automatically, and your Royal Mail manifest takes a couple of clicks. Once labels are on the parcels, the orders are ready to leave.
- Dispatch orders with tracking sent back to every sales channel
When orders ship, Zenstores books each consignment with its carrier and sends the tracking number back to the sales channel the order came from, including Shopify, eBay and Etsy. Your customers get tracking through the channel they bought on, and nobody has to copy numbers across. Zenstores builds and manages its carrier integrations in-house, so any Royal Mail, DPD and Evri changes are handled before they reach your orders. That keeps every carrier you use running from one place, every day.
I have been using Zenstores for many years now and cant fault it Imports all orders in from Shopify, eBay, Amzon and more and then enables me to print Royal Mail and DPD labels for those orders with a couple of clicks. Multiple Shopify stores - no problem. Same with eBay and Amazon too Everything intergrates well and almost never goes wrong but if it does the team are available by chat/email/phone and will resolve things quickly 10 out of 10 for me
BTR Sports
Frequently Asked Questions
Do I need my own Royal Mail, DPD and Evri accounts to use Zenstores?
You connect your own accounts to Zenstores, so the rates you've negotiated with each carrier still apply. If you don't have a carrier account yet, Zenstores' team can help you.
How long does it take to set up multi-carrier shipping in Zenstores?
Zenstores gets core shipping live within a day. Some setup steps sit with the carriers themselves, such as Royal Mail approving your OBA and DPD checking your test labels. Your channels and Shipping Rules can be set up while those are underway.
What happens when Royal Mail, DPD or Evri make changes?
Zenstores handles it, because every carrier integration is built and managed in-house. Changes are made on Zenstores' side before they reach your orders, so you don't need to update anything. Your Shipping Rules and label printing carry on as normal.
Can I use Royal Mail, DPD and Evri for international orders as well as UK ones?
Yes. Zenstores gives you access to the international services on your Royal Mail, DPD and Evri accounts, along with international carriers such as DHL Express and FedEx. Zenstores generates customs documentation automatically from your product data on every international order. If you enter your IOSS number once in your settings, Zenstores applies it to eligible EU orders.
Can I send orders from different sales channels to different carriers?
Yes. Sales channel is one of the conditions available in Zenstores Shipping Rules, so eBay orders can go on one carrier while Shopify orders go on another, for example. If you run more than one store on the same marketplace, rules can differ by account too. Every order still lands in the same queue whichever channel it came from.
Can I use other carriers alongside Royal Mail, DPD and Evri?
Yes. Zenstores has 15+ carrier integrations, including DHL, FedEx and Parcelforce, and each one connects to your own carrier account. Shipping Rules work across every connected carrier, so another carrier joins the same queue and the same rules as the rest. Customs documentation is generated automatically for international orders whichever carrier they go on.
