DHL Express
Zenstores connects to your DHL Express account to automate international routing, customs, and label printing in one workflow.
About DHL Express
DHL Express is one of the world's leading international express carriers, connecting businesses with customers across 220+ countries and territories. Built for cross-border shipping, DHL Express operates its own dedicated air and ground network, which means faster, more reliable delivery to international destinations.
For UK ecommerce brands selling to customers in Europe, the US, or further afield, DHL Express offers services with consistent tracking and built-in customs support in destination countries.
Zenstores & DHL Express
Connect your DHL Express account to Zenstores and your team can book, label, and dispatch domestic and international DHL Express shipments.
From Zenstores, you can:
- Print DHL Express shipping labels
- Access DHL Express rates for domestic and international shipments
- Generate customs documentation automatically for cross-border orders
- Build shipping rules that route international orders to DHL Express based on destination, order value, weight, or any combination of criteria
Ready to add DHL Express to your Zenstores account? Get in touch with our team.
Frequently Asked Questions
How do I automate DHL Express shipping?
Shipping rules assign the right DHL Express service automatically. Set the conditions once, based on destination, weight, order value, channel, or product, and every order is matched to a service as it imports, ready to print.
Which countries can I ship to with DHL Express?
DHL Express reaches over 220 countries and territories, so it covers most destinations a UK brand is likely to sell into. Shipping rules can route orders to it by destination country or region automatically.
Which DHL Express services are available through Zenstores?
Zenstores supports all DHL Express services, including Express Worldwide for standard international delivery, timed options by 9:00, 10:30, or 12:00, and Economy Select for less urgent shipments across Europe.
Can I use DHL and DHL Express together?
Yes. Both are available in Zenstores. Shipping rules can send time-critical international orders to DHL Express while domestic and economy orders route elsewhere, decided as orders import rather than at the bench.
Do I need my own DHL Express account?
Yes. Zenstores connects to your DHL Express account, so you ship on the rates you have agreed with them. If you don't have an account yet, get in touch and our team can help you get started.
How do I add customs information to DHL Express shipments?
A commercial invoice is generated when the label is created, with descriptions, values, weights and HS codes pulled from the order. Customs data is submitted electronically at the same time, so nothing is completed by hand.
How do I add HS codes to international orders?
Set HS codes against your products once and they apply to every international shipment automatically. The codes travel with the customs data when the label is created.
How do I print DHL Express labels in bulk?
Select the orders you want to ship and print the batch in one action. Labels and customs paperwork go straight to your printer with no PDF to open and no print dialogue.
Do I need a thermal printer to print DHL Express labels?
No. Integrated labels put the shipping label and the dispatch note on one A4 sheet, with customs paperwork printed alongside, so a laser or inkjet printer is enough. Any integrated label template works, and we recommend S4, S5, S7, S8, S16P, S19 or S20.
How do I check items before a DHL Express label prints?
Scan each item against the order using barcode scan-to-pack. Contents are verified before the label is created, which matters most on international orders where a mispick means a slow and costly return.
Where does DHL Express tracking data go?
Straight back to the sales channel. The tracking number is pushed to Shopify, WooCommerce, Adobe Commerce, Amazon, eBay, or Etsy, and the order is marked dispatched at the same time.
How long does it take to start shipping with DHL Express?
Most brands are shipping within a few days. Connecting your DHL Express account takes minutes, then it's deciding which destinations and order types route to it.
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