PostCo
Connect your returns management with your shipping operations.
About PostCo
PostCo is a post-purchase platform built for ecommerce brands that want to turn returns into revenue rather than write-offs. It handles the full returns and exchanges flow, giving customers a branded self-service portal to request returns, swap for different products, or take store credit, while giving brands the tools to automate decisions, reduce refunds, and keep more revenue in the business. It also handles resale, letting brands run a branded second-hand channel directly from their store.
Zenstores & PostCo
PostCo manages what happens when a customer wants to send something back. Zenstores manages what happens when something needs to go back out.
Together, they cover both sides of the post-purchase operation. When PostCo approves an exchange or processes a return, the outbound order flows into Zenstores ready to ship, with the right carrier selected and labels ready to print. Nothing falls through the gap between your returns platform and your fulfilment workflow.
For brands handling high return volumes or running complex exchange policies, having both sides of that process connected makes a real difference to how quickly orders get back out the door and how much your team has to do manually.
Frequently Asked Questions
What is PostCo?
PostCo is a post-purchase platform that helps ecommerce brands manage returns, exchanges, and resale. Customers get a branded self-service portal, and brands get the tools to automate decisions, reduce refunds, and keep more revenue in the business.
How do PostCo and Zenstores work together?
When PostCo approves an exchange or processes a return that requires a new order to go out, that order flows into Zenstores ready to ship. Your team can assign a carrier, print a label, and dispatch without any manual handoff between the two platforms.
Can I use PostCo and Zenstores if I sell on multiple channels?
Yes. Zenstores connects with Shopify, WooCommerce, Amazon, eBay, Etsy, and more, so orders from all your sales channels are managed in one place alongside any outbound orders generated through PostCo.
Which carriers can I use for exchange orders shipped through Zenstores?
Zenstores integrates with all major UK carriers including Royal Mail, DPD, Evri, DHL, FedEx, and APC. You can set up shipping rules to automatically assign the right carrier to each order based on weight, destination, or other criteria.
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