Click & Drop
Zenstores connects to the same Royal Mail OBA as Click & Drop, adding automation, pick and pack workflow, and multi-carrier shipping.
Connect your Royal Mail and Parcelforce Click & Drop account to Zenstores, the UK's trusted shipping software for ecommerce businesses. Automate order imports, batch print shipping labels, and simplify your fulfilment workflow, all in one place.
Why connect Click & Drop with Zenstores?
Click & Drop works well when you're shipping a handful of parcels a day but as your order volumes grow, it quickly becomes time-consuming and errors will start to creep in.
Zenstores supercharges Click & Drop by automating the repetitive tasks that slow you down and upgrading your ecommerce integrations:
- Print Royal Mail & Parcelforce labels in seconds, one at a time or in bulk
- Automatically imports orders from your ecommerce stores and marketplaces
- Mark orders as dispatched and notify your customers their order is on its way with one click
- Save time with auto-generated CN22/CN23 customs forms
- Fully compliant with Royal Mail 2D barcodes, customs and tracking
- Ship domestically or internationally with ease
- Keep your existing Click & Drop shipping rates and services
With Zenstores, you get all the power of Royal Mail and Parcelforce shipping but built for scale. Whether you're dispatching 10 or 10,000 parcels a day, you'll ship faster, smarter, and with fewer errors.
Already using Click & Drop?
- Connect your Click & Drop account to Zenstores in a few clicks
- Start printing compliant Royal Mail & Parcelforce labels instantly
- Keep full control of your account and pricing
- Scale your dispatch process with fewer manual steps
About Click & Drop
Click & Drop is Royal Mail and Parcelforce's online shipping platform, used by consumers and small businesses. Whether you're sending parcels across the country or around the world, Click & Drop offers a wide range of Royal Mail and Parcelforce services, full tracking and delivery notifications, and economy, express, and international shipping options.
Frequently Asked Questions
When do brands move from Click & Drop to Zenstores?
Usually as order volume grows and the operation needs more automation and more customisation than Click & Drop gives, particularly around how orders are picked, packed, and dispatched rather than just how labels are printed.
Can I use Zenstores instead of Click & Drop?
Yes. Zenstores connects directly to your Royal Mail Online Business Account through the Royal Mail API, so labels, manifests, customs data and tracking all happen in one place. You keep your OBA and your negotiated rates.
What does Zenstores add to picking and packing that Click & Drop doesn't?
Pick lists and packing slips generated automatically with each batch, and barcode scan-to-pack to verify contents against the order before a label prints, so the warehouse side of dispatch is built into the same workflow as the label.
How customisable is shipping automation in Zenstores?
Shipping rules can be set against weight, destination, order value, channel, or product, in whatever combination and priority order suits how you operate, so the service assigned to each order reflects your own rules rather than a single default.
How do I automate which Royal Mail service each order uses?
Shipping rules assign the service automatically. Set the conditions once, and every order is matched as it imports, ready to print, rather than chosen by hand for each one.
Which Royal Mail services can I use?
Every service on your OBA. Domestic tracked services, Special Delivery, international, and Tracked Returns all come through, so anything you could book in Click & Drop you can still book.
Can I ship carriers other than Royal Mail?
Yes. Royal Mail sits alongside DPD, DPD Local, Evri, DHL eCommerce, DHL Express, FedEx, InPost, Parcelforce, APC, DX, Parcel2Go and Pro Carrier, with shipping rules deciding which carrier each order goes to. Click & Drop only offers Royal Mail.
How do I print Royal Mail labels in bulk?
Select the orders you want to ship and print the batch in one action. Labels go straight to your printer with no PDF to open and no print dialogue, and they come out in the order your team picks and packs.
Can I keep using integrated labels?
Yes. Integrated labels put the shipping label and the dispatch note on one A4 sheet, so a laser or inkjet printer is enough. Any template works, and we recommend S4, S5, S7, S8, S16P, S19 or S20.
Does tracking get pushed back to my sales channels automatically?
Yes. As soon as a label is created, the tracking number is pushed to Shopify, WooCommerce, Adobe Commerce, Amazon, eBay, or Etsy, and the order is marked dispatched, without anyone copying numbers over by hand.
How do I generate my Royal Mail manifest?
Manifests generate in a couple of clicks at the end of your dispatch run. If Royal Mail OBA is down for maintenance, Zenstores generates a temporary manifest you can hand to your driver.
Is switching from Click & Drop difficult?
No. Connecting your existing OBA takes minutes, and your Royal Mail account, rates and services carry over exactly as they are. Most brands are shipping from Zenstores within a few days.
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